fg222 Terms and Conditions

These terms and conditions ("Terms") govern the use of the fg222 platform and all services under it. By accessing the fg222 website, creating an account, or using any service, you agree to fully accept and comply with these Terms.

If you disagree with any part of these Terms, you are requested to refrain from using the fg222 platform. These Terms are governed by the laws of Bangladesh, and any disputes will be resolved under the applicable laws of Bangladesh.

The fg222 platform operates entirely as an entertainment gaming environment. fg222 reserves the right to amend these Terms from time to time. Users will be notified as far in advance as possible before any changes take effect.

To create an account and use services on fg222, the following eligibility requirements must be met:

• You must be at least 21 (twenty-one) years of age. This platform is strictly prohibited for minors.
• You must be a legally capable person with the right to enter into agreements on your own behalf.
• Each individual may hold only one (1) account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of account registration must be accurate, complete, and up to date.
• Your bank account or mobile banking account must be registered in your own name.

Identity Verification (KYC)

fg222 may request completion of an identity verification process at any time. The following documents may be required as part of this process:

• Government-issued identification (National ID card, passport, or driving licence)
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

If the required documents are not provided within the specified time, the account may be temporarily suspended and unapproved funds may be withheld.

You are solely responsible for keeping your fg222 account password and login credentials secure. The following must be observed:

• Do not share your login credentials with any third party.
• Using another person's account is strictly prohibited.
• If you suspect unauthorised access to your account, contact fg222 support immediately.
• If you log in from a public or shared device, always log out at the end of your session.
• You are advised to change your password regularly and to use a strong password.

The following payment methods are accepted for financial transactions on the fg222 platform: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank). Payments are not accepted through any method other than these specified options.

Deposit Terms

• Minimum deposit amount: ৳200 (two hundred taka) — applicable to all payment methods.
• Once a deposit transaction is completed, funds are added to the account promptly.
• The payment method used for a deposit must be registered in your own name.
• Deposits made using a third party's payment method may result in the funds being forfeited.

Withdrawal Terms

• Minimum withdrawal amount: ৳800 (eight hundred taka) — applicable to all payment methods.
• Standard withdrawal processing takes 5 to 30 minutes.
• KYC verification on the account must be completed before a withdrawal request can be made.
• To withdraw from bonus funds, the specified wagering requirements must be met (see Section 5 for details).
• Withdrawals may be delayed in cases of suspicious activity.

The fg222 platform offers various bonuses and promotional offers. Each offer has its own terms, which must be followed.

Welcome Bonus

• 100% bonus on first deposit, up to a maximum of ৳20,000 (twenty thousand taka).
• For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
• Another example: depositing ৳42,000 earns a maximum bonus of ৳20,000, giving a total balance of ৳62,000.
• Wagering requirement: you must wager 25 times the bonus amount (on the bonus amount only, not on the deposit + bonus combined).
• Example: ৳1,000 bonus × 25 = ৳25,000 in wagers must be completed before winnings from the bonus can be withdrawn.

General Bonus Terms

• Each customer may claim each offer only once.
• Bonus funds cannot be cashed out — only winnings earned by using the bonus are eligible for withdrawal.
• The maximum single bet amount may be limited when wagering with bonus funds.
• fg222 reserves the right to modify, suspend, or cancel any promotional offer at any time.
• Using improper means to take advantage of promotional offers may result in bonus cancellation and account suspension.

All games on the fg222 platform are conducted fairly and transparently. All gaming outcomes are determined in compliance with SSL encryption and fair play principles.

• All game results are determined using a Random Number Generator.
• If a technical error occurs during play, the result of the relevant round will be considered void and the staked amount will be refunded.
• The terms and conditions of any game provider also apply.
• fg222 is not liable for internet disconnections during a gaming session; however, the last result recorded in the system will be considered final.
• All games from all providers — including Spribe's Aviator, PG Soft slot games, and JILI fishing and card games — are operated under the same policy.

The fg222 VIP Program has three tiers, where regular and active players can enjoy additional benefits:

• Bronze: weekly cashback of up to 0.5%.
• Silver: weekly cashback of up to 1.0%.
• Gold: weekly cashback of up to 1.5%.

Advancement to a VIP tier depends on a player's overall activity and contribution on the platform. Cashback at each tier is credited on a weekly basis and paid directly to the account.

fg222 reserves the right to revise the detailed calculation of VIP benefits and the criteria for tier changes. Players will be notified of any changes.

The following activities are strictly prohibited on the fg222 platform. Violating these prohibitions may result in account closure and forfeiture of all funds:

• Creating multiple accounts under one person's name.
• Creating or operating an account using another person's identity.
• Using improper means to exploit the bonus system ("bonus hunting").
• Using automated software, bots, or artificial intelligence to play games.
• Collusion or placing bets through unethical coordination with other players.
• Using the platform for money laundering or concealing the source of illegal funds.
• Exploiting any technical flaw in the platform without reporting it to fg222.
• Harassing other users or fg222 staff, or using offensive language.

fg222 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• In the event of a breach of any clause of these Terms.
• In the event of false information being provided during the identity verification process.
• In the event of suspicious or fraudulent activity.
• If the account has been inactive for an extended period.
• At the user's own request (self-exclusion).

Upon account closure, if no breach of terms is proven and all withdrawal conditions are met, any remaining funds will be returned via the applicable method.

You may also request closure of your account at any time by contacting fg222 support.

fg222 places responsible gaming as its highest priority. Online gaming is a form of entertainment — it should not be used as a source of income.

• Only those aged 21 or over may use this platform.
• Do not bet beyond your means — only play with money that you can afford to lose without harming your finances.
• If you notice signs of gaming addiction, seek professional help on your own or with the support of your family.
• fg222 offers a Self-Exclusion feature. You can contact support at any time to activate a temporary or long-term self-exclusion.

To learn more about responsible gaming, please visit our Responsible Gaming page.

fg222 takes the protection of your personal information very seriously. Details on how your information is collected, stored, and used can be found on our Privacy Policy page.

• Your personal information is kept secure through SSL encryption.
• Your information is never sold to third parties.
• Your information will not be shared with third parties except where required by legal obligation.
• You have the right to request to view, correct, or delete your data.

To the maximum extent permitted by applicable law, fg222 will not be held liable for the following:

• If a gaming session is interrupted due to the user's own internet disconnection.
• If there is a disruption to a third-party payment provider's service.
• Force majeure events — such as natural disasters, cyberattacks, or government directives causing service interruption.
• Any loss arising from the user's own negligence or misconduct.
• Any error in a game provider's software; in such cases, the relevant game provider's policy will apply.

fg222 reserves the full right to change, modify, or amend these terms and conditions at any time. For any significant changes:

• The updated terms and conditions will be published on this page.
• Users will be notified via their registered email or through the platform where possible.
• Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.

For this reason, it is advised to visit this page regularly. If you have any questions about a change, please contact support.

If you have any questions, objections, or complaints regarding these terms and conditions, please contact the fg222 support team:

• Live Chat: 24 hours a day, 7 days a week (in both Bengali and English)
• Email: [email protected]

The fg222 support team is able to provide assistance in both Bengali and English. The support team is committed to providing you with the best resolution for any dispute or issue.